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Kristina AI answers your customers while you get on with the work you love

It takes enquiries on your website and in Telegram, MAX, VKontakte and Avito, answers from your own knowledge base, arranges bookings and passes on to a manager only what is difficult or worth their time.

14 days free · no card required · set up in a day

a live conversation
Kristina AI
Kristinaonline
Hello! I’d like to book a massage for tomorrow evening 🙂
Hello! Of course. The classic 60-minute one, same as last time?
Yes, please. Could we do 7 pm?
There is a 7 pm slot on Nevsky. I’m passing the request to the front desk — they will confirm. Same phone number?

What Kristina does

The first line of contact with your customers: quick answers, the missing details asked for, the enquiry written up — and your team freed from the routine.

01

Takes enquiries around the clock

Answers on your website, in messengers and on Avito in the evening, at weekends and whenever a manager is busy.

02

Answers from your knowledge base

It uses your services, prices, addresses and rules. It does not invent: if the answer is not there, the enquiry goes to a person.

03

Arranges bookings

It settles the service, the branch, the specialist and the time, then hands the booking request to your front desk.

04

Collects B2B enquiries

It clarifies the need, the budget, the deadline and the contact details — your sales manager gets a structured summary instead of a scattered conversation.

05

Escalates only what matters

The routine stays with Kristina. A person steps in where a person is genuinely needed: difficult cases and valuable customers.

06

Improves on real conversations

It shows which knowledge was missing and where a manager corrected an answer — and each week it answers more precisely.

Where it fits

Anywhere an incoming message turns into money.

Booking services

Salons, spas, barbershops, clinics, studios — the customer picks the service, the time and the specialist in chat.

Enquiries from Avito and messengers

Nothing is lost: fast replies and the details collected for your manager, in every channel.

B2B sales

Qualification of incoming enquiries: specification, budget, deadline, city — and a finished summary for the sales team.

Helping people choose

Kristina asks the right questions and helps the customer settle on the option that suits them.

Support and common questions

Prices, deadlines, addresses, delivery, warranty — answered instantly from your knowledge base.

Bringing customers back

Reminders about an unfinished enquiry and a second touch for customers who went quiet.

How it works

The rollout is gradual: full control first, automation when you are ready.

Knowledge base

We load your services, prices, addresses, rules and common questions.

Scenarios

We decide what Kristina does: bookings, B2B enquiries, product choice, support.

Channels

We connect your website, Telegram and your other sources of enquiries.

Safe mode

A manager approves every answer Kristina writes until you are satisfied with the quality.

Analytics

You see how many enquiries were handled and where customers are being lost.

You stay in control of every answer

Three moderation modes, from full approval to fully automatic. The hard rules for handing a conversation to a person apply in all of them.

To start with

Full approval

Kristina drafts the answer; a manager approves or edits it before it reaches the customer.

Recommended

Approval for the difficult cases

Straightforward answers from the knowledge base go out on their own; anything difficult or risky waits for a manager.

For settled scenarios

Fully automatic

Kristina answers by herself and passes on only valuable and out-of-the-ordinary enquiries.

Who it is for

Any business where customers write — and an answer is needed quickly.

Beauty salonsSpa and massageBarbershopsClinics Fitness studiosOnline shopsService companies ManufacturersEquipment suppliersSelling on Avito B2B sales teamsAgencies and studios

Pricing

A fixed monthly fee: no commission on enquiries and no charge per message. The first 14 days are free and need no card.

Trial

0 ₽ / 14 days

Try Kristina on your own customers.

  • 100 AI answers
  • 2 channels
  • 2 users
  • 100 documents in the knowledge base
Start free
Recommended

2 000 ₽ / month

One location or a small sales team.

  • 1,000 AI answers a month
  • 3 channels
  • 5 users
  • 200 documents in the knowledge base
Start with the trial
For a steady flow

4 000 ₽ / month

A chain of locations or several busy channels.

  • 5,000 AI answers a month
  • 5 channels
  • 20 users
  • 1,000 documents in the knowledge base
Start free

Every plan includes all channels, the knowledge base, scenarios, the three moderation modes, enquiries, analytics and hand-off to your CRM. After the trial a manager issues the invoice — setup and connection are free. You can raise the limit or change plan at any time. Prices are in Russian roubles.

Common questions

Can Kristina replace a manager entirely?

No. Kristina takes the first line: routine questions, collecting details, booking requests and qualification. Difficult, contested and valuable enquiries go to a person.

What happens if Kristina does not know the answer?

She answers only from your knowledge base. If there is not enough information, she says so plainly and passes the enquiry to a manager rather than inventing an answer.

Can answers be checked before they are sent?

Yes. To start with we recommend the full approval mode: Kristina drafts the answer and a manager confirms or edits it.

Where does customer data go?

Conversations and technical data are processed in order to run the service. What is collected, how long it is kept and what rights people have are set out in the personal data policy.

Can it be connected to a CRM and to the phone?

Enquiries are passed to CRMs, spreadsheets and internal systems through the API and webhooks. A voice channel for telephone calls is on the roadmap.

Get Kristina AI

Your customer gets an answer straight away instead of half an hour later. And no enquiry is lost, even when every manager is busy.

Get Kristina AI