Kristina Contacts
Personal data requests
A request for access to your data, for correction, deletion, restriction of processing or withdrawal of consent is sent through the data request form. It is a working channel: the request reaches the operator of the service and a processing history is kept for it. The rights of the data subject and how they are exercised are described in the personal data processing policy.
For existing clients
If your organisation already has an account, the fastest route is the “Support” section in the account area. A request is opened right there, the reply arrives in the same thread, and the question is already tied to your organisation, your plan and your settings — there is no need to describe them again. The account area and the service emails are in Russian for now.
Signing up
Getting started needs no correspondence: create an organisation on the sign-up page, confirm your email address, and the 14-day trial begins. What the service includes and how it works is on the About the service page.
General enquiries
Questions, complaints and proposals go to support@kristina-ai.ru. The same address takes personal data enquiries: section 10 of the personal data processing policy names it too. For requests to access, correct or delete data the request form remains the better route — it keeps a processing history and a visible deadline.
Company details
The provider’s details are set out in section 11 of the public offer.
support@kristina-ai.ru is the address for correspondence, including claims and refund requests. A payer of professional income tax charges no VAT: the plan prices are final — see clause 3.4 of the public offer.